The UFBA sent a satisfaction survey on 28 November to registered attendees at our 2016 Annual Conference.
The objectives of the survey were to:
- Determine overall satisfaction with the Conference
- Find out how important specific aspects of the Conference are
- Identify how well delegates understood the voting process
- Rate the content, impact and delivery of the keynote speaker and workshop presentations
- Determine the satisfaction with the format and content of the NZFS/FENZ presentations and workshops.
- Overall, 95% of attendees were very satisfied/somewhat satisfied with the Conference
- The majority of attendees were very satisfied/somewhat satisfied with the aspects of the Conference
- The highest ratings were for online registration process (91.3%), venue and trade exhibition (both 89.8%)
- Attendees think the majority of the aspects of Conference are very important/somewhat important
- The most important aspects are accommodation and remits (both 94.3%), functions/opportunities to socialise and keynote presentations (both 93%)
- 65.7% were very satisfied/somewhat satisfied with the format of the NZFS/FENZ presentations and workshops.
Increased delegate understanding of voting
Voting by delegates at the AGM provides members with the opportunity to ‘have their say’ on who represents them on the UFBA Board, as Officers and on the Technical Panel. The UFBA put numerous strategies in place during the year to increase member participation at the AGM and we are delighted with the results.
- 88.2% of delegates understood the voting process extremely well/very well (up from 79.4% in 2015)
- 92.4% were provided with voting cards and papers by their brigade (up from 88.2% in 2015)
- 10.1% were not aware voting cards and papers for their brigade were available at registration if required (compared to 33.3% in 2015).
Thank you to all who took the time to complete the survey. Your views will help us plan future conferences that meet the needs of our members and increase member participation.
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