Advocacy & Support Services

Disputes, complaints or conflict

UFBA/FRFANZ are recognised by Fire and Emergency New Zealand as key partners for providing advocacy and support services to our members. 

We also have a high level of understanding of the processes of the two new Fire and Emergency NZ dispute resolution processes:

As an individual Fire and Emergency New Zealand volunteer, you can access advocacy and support services provided by UFBA/FRFANZ for any dispute, complaint or conflict, free of charge.

Phone us:

Monday - Friday Freephone 0508 832 269

Or send us a confidential message here

Download a summary of UFBA/FRFANZ Advocacy & Support Services here or below.

Advocating on Policy and Legislation

The UFBA actively represents and advances the interests of our members by advocating on policy and legislation at a governmental level.

Decisions made by the Government, Fire and Emergency New Zealand and other fire organisations can significantly impact the way brigades and fire forces function. 

We stay up to date on issues that matter to our members and ensure their best interests are always kept in the forefront as decision makers introduce new procedures and policies.

Advocacy Charter

UFBA was established expressly to represent and promote the interests of member fire brigades and fire forces.

Advocacy is the key to fulfilling this objective.

To set out the enduring high level principles we will follow to deliver effective advocacy, we have established a UFBA Advocacy Charter.

The principles include:


UFBA/FRFANZ Advocacy and Support Services
Download File (pdf, 492KB, last modified July 04 2017)
UFBA Advocacy Charter
Download File (pdf, 175KB, last modified February 26 2017)

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UFBA Newsletter - June 2017: See the latest news here


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