Supporting our members to serve their communities
Alongside our sector advocacy and individual advocacy services for complaints and disputes, we are also constantly working with members to advocate for operational matters.
A recent example is from a brigade that had been struggling with getting their brigade-owned medical first response vehicle upgraded.
After trying for 16 months to get a replacement approved through the system, they contacted the UFBA, and our District Advocate was put on the case. By using a professional and collaborative approach to bring together all parties, breaking down the barriers, and connecting the right people, we were able to help the brigade achieve a successful outcome. Within a few days, the brigade’s replacement vehicle was approved.
“I have no doubt that David's phone call through to the appropriate managers was the reason we received this agreement half an hour prior to our brigade meeting last night.” – Alex, UFBA Member
We are so pleased with this outcome for the brigade, but we know this is one of the commonly faced issues around the country. The UFBA has begun working with FENZ to review the Donated Assets Policy, and supporting systems and processes, to improve volunteers’ experiences and provide more consistency.
We appreciate that volunteers give so much of their time to serve and protect their communities, these stresses are unnecessary, and the team at the UFBA is here to help - whether it’s operational-focused, personnel-related, or major sector advocacy. This is what we do, every day, for our members.
“Bill, thank you, to you and your team. This is the first time that I have contacted the UFBA for support on this level, and it has been the biggest breath of fresh air, the most amount of care for one's wellbeing and has ultimately been the driver to success. I feel very privileged to be part of this network of people…” – Alex, UFBA Member
If you would like to contact us to see how we can help you or your brigade, please email firstname.lastname@example.org or phone 04 237 0265.